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Originally Posted by micmac888
went to marine live in the evening to have dinner and enquired about the entire episode out of sheer curiosity. Got the full picture now. They also noted their fault in that they should have managed/set customer's expectations better prior to ordering so that there be no misgivings.
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Good job,bro. Instead of running down a place or a person,you attempted to try to make things better. Providing a solution to a problem is always better than pushing the problem away and blaming or shooting down one another. No one gets any win if they do that but if a problem is resolved with one or few provided solution/s,and things improved,everyone's a winner.
Just my personal point of view.
Quote:
Originally Posted by micmac888
Do talk to denny or acquaint with denny ....
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This is something i dont like to do,hehehe...a courtesy "Hi", "bye", "how are you" is almost all the interaction i have with Danny or Denny. Its the same reason why i often uses a different name to book the same hotel which i often stayed in. Reason is i prefer to see things in a "normal" view therefore able to try to gauge a situation as fairly as possible. I dont like the idea of playing emperor who would give advance announcement to his people that the "Emperor" himself is coming. That way,the emperor will only get to see all good things and no bad in the country he is running.
Now i reminded myself that i have some hiccups during hotel booking in City Central Hotel sometime ago. i used a different name to book a particular special room with my friends,and when i reach the reception attempting to check in ,they told me that my special room has ALREADY been reserved by someone else. I told them its reserve by ME,they checked my passport and say "No",not reserved by ME,hehehe...i ask them if its reserved by Mr XXXX,they didnt dare reveal customer details...and end up i open up my laptop to show them my confirmation email they sent me before they let me have my room...
I learned something from that incident that not many would have. City Central Hotel do protect their customer's basic particulars (eg. names,contacts etc). And if they can protect such stuffs,i am sure they could also do basic protection for my belongings if i leave them in their counter too. I also get to see how they would respond to a last min "crisis" with me insisting on staying in that particular room too.
By the way,i knew most of City Central Hotel staffs as much as i knew those from Formosa Hotel and i wasnt hogging up the reception queue due to that "crisis" as there was no one waiting in line beside my friends.
Quote:
Originally Posted by Black Page
In Windsor 933, I got one negative experience years ago. I found a kerapu overpriced in the bill (I guess its reported weight was double than real). The discussion with the cashier did not yield to anything acceptable for me, except a minimal discount. The conclusion for me was BAN. I never went back.
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Good information. If only you have shared this earlier. Then again,its still not too late as by far,most of my meals from Windsor were paid by my part ime boss,hehehe...
Thank you for sharing.
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Originally Posted by Xhuuya
1.To buy kueh lapis , most important point is to try the free sample they give us. Mostly shop in nagoya hill or other shopping mall had sample
2. to make sure the Quality of kueh lapis is same with the sampler, Some shop give better and tastier sampler . recommended to buy small (half portion) so you can try it right there.
3.Never buy the lapis from Taxi or Tour !!! Many kue Lapis in Batam giving commision !! Some of them giving about $2 - $7 for each Kueh Lapis !! the normal place average is about Rp 150.000 - Rp 200.000 for Original one !!
4. Buy it from the store that sell only Kueh lapis , not some restaurant or bread store selling em.
For your information , many store in Batam buy kue lapis from single baker and sell with higher price , dat "single baker" didn't open store, they focus on reseller and send some to singapore.
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Sincerely thank you for sharing your known information. Tho i may currently have no use of this information but whatever you shared today may help those who wish to buy Kueh Lapis in Batam later. Reason why i have no use for it now is becos i have some Indonesia customers from Jakarta who keeps buying Kueh Lapis as a form of gift for me (and my boss) on a monthly or by-monthly basis. My colleagues and me eat until scare and it isnt exactly very healthy to eat too much Kueh Lapis daily as each complete cake uses up to 40 eggs to make them. I dont exactly exercise a lot unless i am in Batam (intensive exercise on the bed),hehehe...
Nonetheless,i thank you for sharing the information. It is good information for my future trips to Batam.