[pewpew]

Hotel81, doesn't send discount/vouchers/promotion etc to client, coz they don't have such man-power n they can't be bother to. (Have friends working in H81)

As for those that never paid up as told (over-timed) will be blacklisted and will require to pay the "owed amount" upon the next visit or else, no booking is allow (read somewhere in the forum last time)

Different between Hotel 81 and Fragrance Hotel.
Hotel81 Checked in
Give IC, Sign a blue paper, take key, go (swift in 1 min)
Standard normal Key with card attached for activating the room facilities.

Fragrance Checked in
Give IC, wait for them to key details in computer, print paper, sign paper
Card Key for activating the room facilities.