Quote:
Originally Posted by Hurricane88
I disagree with you...for me will not bow to my citizen's rights...I will challenge every officers or in-charge to ensure I get the service rendered to me as singaporean, taxpayers or voters...one must know where we stand and where to seek help...or course we must know our place in society....that is if we had committed crime dun expect to be let off lightly....similarly for our loved ones too...and will dun ask stupid things and so will not get standard answers...
I had appealed successfully for many regards to LTVSP applications, Hospital bills, Financial Assistance, Fines, etc...each letter must has their own merits without which you sure get standard rejection letters...many of these reasons can only used once only... 
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Quote:
Originally Posted by Hurricane88
nobody asked you to challenge the law, officers, or ministers...only ask you to seek their help and explanation...ask them simple questions with courtesy and strong english...nothing wrong to ask...always can ask below...
"can you help me....."
"care to explain how do i get this done..."
"what is the next course of action...."
"is it alright if I may know your name and designation..."
Citizen rights is not only GE time...you can always tell the officer that we get the MP to write to them if the officer dun help enough...you can always write in to his superior if you dun get service quality from the officers at the counters...if you still think otherwise then just be it...you felt defeated by all these failures and dun believe such meritocracy works in our society... 
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Agreed with u. We as citizens have our rights to good customer services from these civil servants, remember we pay for their salary. See it in a way, we are their "衣食父母".

if we as citizens still get sub standard services then be citizen for what? Of cos the way we approach them also have to be appropiate. Dun simply just scold them n be rude. Use strong words not harsh words. They also human beings.