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any bro experience money being transfer out but the one who use the money is not you ? will the bank pay you back the money ? any bro could help ? i receive a msg saying that 997.48 usd dollar have been transfer out of my account .. i call the bank straight away after i receive this msg ... they told is a transfer from denmark .. i am using a debit card .. any bro with the similar experience can tell me what are the chances of me getting back my money ? i have been buying thing online for a long time this is the first time such thing happen to me .... any bro know anything about modcloth inc ? this is the place where my money is transfer to.. thx to those bro who help i am sorry i cannot find a suitable place to post this so i have to post here

[curious11]

That's weird.. What bank are u using?

I'm using Posb and I've got a weird transaction on Sunday to a company paying in USD.. SGD 300 over was transferred out. I've just dropped them a mail. Might give them a call...
Anybody else??

i am using uob bank .. if you did not use the money i suggest you call the bank tmr instead of emailing them what is the company of the transfer send to ?

[PPGirl]

Call ur bank n tell them u didnt spend or transfer this money.
Got similar incident b4 but mine was small amount. Middle of d nite, receive a sms ask me input in d code for transaction. I oredi slp at that time n why would i shop at that hr at that country? Call bank n tell them i still in sg. If they want, i can send my passport details to let them check. Bank ask me fill up a refund form n amount was refunded in next statement.

At the same time, pls tell bank to do a NEW card for u.
Im using citibank credit card when d above happened.

Originally Posted by PPGirl

Call ur bank n tell them u didnt spend or transfer this money.
Got similar incident b4 but mine was small amount. Middle of d nite, receive a sms ask me input in d code for transaction. I oredi slp at that time n why would i shop at that hr at that country? Call bank n tell them i still in sg. If they want, i can send my passport details to let them check. Bank ask me fill up a refund form n amount was refunded in next statement.

At the same time, pls tell bank to do a NEW card for u.
Im using citibank credit card when d above happened.

so did you get back the money ? you use what bank ? i already call the bank to terminate my card le ... maybe will visit the bank tmr ...

[PPGirl]

Originally Posted by lemonsour

so did you get back the money ? you use what bank ? i already call the bank to terminate my card le ... maybe will visit the bank tmr ...

I have mentioned above that money was refunded to my credit card account. No issue after they replaced a new card for me.
Did the bank give u a token whenever u do a transaction.. u need this token to login or to approve?

[curious11]

Called them and all done.

Cancelled my card and they say they'll refund while they proceed with the investigations. Annoying. Say I bought sth when I wasn't even in singapore. Buying from some random store in U.S..
Thanks for all the inputs..

Originally Posted by curious11

Called them and all done.

Cancelled my card and they say they'll refund while they proceed with the investigations. Annoying. Say I bought sth when I wasn't even in singapore. Buying from some random store in U.S..
Thanks for all the inputs..

me too mine is worst 900 dollar lei ...

Originally Posted by PPGirl

I have mentioned above that money was refunded to my credit card account. No issue after they replaced a new card for me.
Did the bank give u a token whenever u do a transaction.. u need this token to login or to approve?

nope online transaction just need the password then can proceed le ...

[will88]

Originally Posted by lemonsour

any bro experience money being transfer out but the one who use the money is not you ? will the bank pay you back the money ? any bro could help ? i receive a msg saying that 997.48 usd dollar have been transfer out of my account .. i call the bank straight away after i receive this msg ... they told is a transfer from denmark .. i am using a debit card .. any bro with the similar experience can tell me what are the chances of me getting back my money ? i have been buying thing online for a long time this is the first time such thing happen to me .... any bro know anything about modcloth inc ? this is the place where my money is transfer to.. thx to those bro who help i am sorry i cannot find a suitable place to post this so i have to post here

Call the bank to say that you never made the transaction. They will cancel your card and issue a new one to you. My Citibank card also kenna once, received a SMS to say that I had made a transaction of USD1600 plus. I called them straight away. The operator say they will halt the payment. However, the payment went through and was reflected on my bill. But eventually was waive off after abt 2 months.

From what I know, most bank are prepared to return the money to their customers due to fraudulent case as these are covered. remember the case of the DBS ATM at Bugis Village? All the people got the money that was being withdraw from their account back in full. You should just call your bank and made hell of noise if they don't pay you back.

Originally Posted by will88

Call the bank to say that you never made the transaction. They will cancel your card and issue a new one to you. My Citibank card also kenna once, received a SMS to say that I had made a transaction of USD1600 plus. I called them straight away. The operator say they will halt the payment. However, the payment went through and was reflected on my bill. But eventually was waive off after abt 2 months.

From what I know, most bank are prepared to return the money to their customers due to fraudulent case as these are covered. remember the case of the DBS ATM at Bugis Village? All the people got the money that was being withdraw from their account back in full. You should just call your bank and made hell of noise if they don't pay you back.

Haha Thx bro I am going to the bank today to ask them clearly

[chinhoseh]

Bro

My debit card limit is $500\- per day. if i need to spent more, i will call bank to do temporary limit adjustment to the amount + $100. The temporary adjustment is valid from the phone call to 12 mid-night only. But i use the debit card immediately after i call the bank. So max i can lose is $500 only.

Originally Posted by lemonsour

any bro experience money being transfer out but the one who use the money is not you ? will the bank pay you back the money ? any bro could help ? i receive a msg saying that 997.48 usd dollar have been transfer out of my account .. i call the bank straight away after i receive this msg ... they told is a transfer from denmark .. i am using a debit card .. any bro with the similar experience can tell me what are the chances of me getting back my money ? i have been buying thing online for a long time this is the first time such thing happen to me .... any bro know anything about modcloth inc ? this is the place where my money is transfer to.. thx to those bro who help i am sorry i cannot find a suitable place to post this so i have to post here

Originally Posted by chinhoseh

Bro

My debit card limit is $500\- per day. if i need to spent more, i will call bank to do temporary limit adjustment to the amount + $100. The temporary adjustment is valid from the phone call to 12 mid-night only. But i use the debit card immediately after i call the bank. So max i can lose is $500 only.

Ok Thx bro for your advise I will go do it since I going to the bank later

[DJMixologist]

Have had similar experience. Just call your bank and informed them that you had received details of unauthorized transactions and you suspect it to be credit/debit card fraud. Bank will ask more for details and you just furnish accordingly. That's about it. Money will be refunded after they process the case.

Originally Posted by DJMixologist

Have had similar experience. Just call your bank and informed them that you had received details of unauthorized transactions and you suspect it to be credit/debit card fraud. Bank will ask more for details and you just furnish accordingly. That's about it. Money will be refunded after they process the case.

That time you lost how much money ? And how long it take to refund ?